How PSI helped a regulated digital health platform maintain the certification that underpins its enterprise contracts, NIH backing, and investor confidence.
Client Overview
Ria Health is a US-based digital health platform delivering a clinically verified methodology for alcohol addiction treatment. The platform is supported and recommended by the National Institute of Health, a designation that signals both clinical credibility and regulatory scrutiny. For any acquirer or investor evaluating a healthcare asset at this level, security and compliance posture is not a checkbox. It is a material component of valuation.
The Stakes
HITRUST CSF is the most demanding security and privacy framework in US healthcare, aligning HIPAA, NIST, and ISO requirements into a single auditable standard. For Ria Health, maintaining certification is not optional, it is a condition of operating at the enterprise and institutional level. A lapse in certification status would put existing contracts, NIH recognition, and the trust of clinical partners directly at risk.
For any PE firm evaluating a healthcare platform acquisition, HITRUST status is one of the first things a cyber due diligence review surfaces. A certified target carries significantly lower regulatory and reputational risk than one that is not, and the cost of remediation post-close if certification has lapsed can be substantial.
Solution
Ria Health engaged PSI to manage the annual HITRUST CSF audit process end to end, minimising disruption to its operational and technical teams. PSI conducted a pre-audit gap assessment and a cloud security posture review across Ria Health’s dynamic cloud environment, which hosts sensitive patient health data. Every control domain was reviewed, evidence was compiled and validated, and gaps were remediated ahead of the audit window.
Result
The HITRUST CSF audit was completed successfully. Independent assessment confirmed:
- All required controls implemented and operating effectively
- Full compliance with the HITRUST CSF framework maintained
- Executive-level oversight of the Information Security Management Program confirmed
Ria Health retained its certification with minimal operational disruption — protecting the regulatory standing, enterprise contracts, and institutional credibility that define its value as a healthcare asset.
What This Means for Acquirers
Healthcare platforms like Ria Health are frequent targets in PE deal flow. HITRUST certification is a material diligence checkpoint, its presence protects deal value, its absence creates it. PSI understands exactly what acquiring firms look for in a healthcare cyber review, because we assess it on both sides of the transaction.
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